Refund policy
Return & Refund Policy
At L’Atelier Reine, every item is specially ordered and prepared just for you with care and attention to detail. Because of this personalized process, all sales are final.
We are committed to providing excellent service and a refined shopping experience. As each order is made specifically per request, we are unable to offer refunds, returns, or exchanges for any reason, including but not limited to
- Change of mind
- Incorrect size selection
- Dissatisfied with the product
Please review your order carefully — including item details, size, and shipping information — before completing your purchase.
Shipping Responsibility
Once your order has been shipped, it is no longer our responsibility. Any issues related to lost delayed or damaged packages must be handled directly with the shipping carrier. We are not liable for any shipping related concerns.
For any questions, please contact us at latelierreine15@gmail.com
By making a purchase, you acknowledge and agree to this policy.
Thank you for supporting L’Atelier Reine and choosing pieces made just for you.